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Message
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Reason
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Next Step
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Invalid Login id
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You could be entering an incorrect Login Id. The Login Id provided to you by Anand
Rathi will be the alphanumeric code, which is also your client id
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Check the welcome letter sent, which comes to you on your account being activated
or call toll free no 1800-200-1002/1800 102 1003 . You could alternately e-mail
us at customersupport@rathi.com, stating your PAN no. or Account Application no.
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Invalid Login / Trading Password
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The password entered by you may be incorrect
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Kindly re-enter the correct Login / Trading Password, in case you have forgotten
your password please use the steps detailed under forgot password
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Account Blocked - Password Tries exceeded
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As per the password policy laid down by the exchanges, it is mandatory that after
3 consecutive wrong attempts of password entry the user access should be disabled
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Please use the Account Unblock option to get instant access to your account by authenticating
yourself. You could alternately call toll free no 1800-200-1002/1800 102 1003 or
e-mail us at customersupport@rathi.com with your login id
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Account Blocked - Compliance Action, Contact our Customer Support immediately
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Your account access may have been temporarily suspended due to our Internal Compliance
policy
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Call toll free no 1800-200-1002/1800 102 1003 .or e-mail us at customersupport@rathi.com
with your Login ID
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